Licenses
Veem Inc. is a Payment Service Provider that receives funds on behalf of a receiver of a payment (also referred to as an “Agent of Payee”). Veem Inc. serves over 95 countries and is registered with the Financial Crimes Enforcement Network (“FinCEN”), United States Department of Treasury, MSB Registration No. 31000180806120. Veem Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), MSB no. M18590192, and with the Quebec Autorité des marchés financiers (AMF), MSB no. 904551. Veem Inc. is an Authorized Representative of Flexewallet P/L AFSL 448066 in Australia.
Veem Payments Inc. (“Veem Payments”) is a wholly-owned subsidiary of Veem Inc. and is a Money Transmitter licensed to send payments from the U.S. jurisdictions listed below. Veem Payments is registered with FinCEN under MSB Registration No. 31000159525443.
Residents of certain states may have specific rights related to concerns or complaints about Veem Payments’ payment services as noted below. You may view Veem Payments’ licenses by clicking on the license numbers below.
Alabama
Alaska
License
Uniform Money Services Act License No. AK-MT-10122
For Alaska Residents Only:
If your issue is unresolved by Veem at 1-877-279-2629, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
Arkansas
California
License
Money Transmission License No. 2630
State Agency
California Department of Financial Protection and Innovation (DFPI)
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation (DFPI) at its toll-free telephone number, 1-866-275-2677, by e-mail at [email protected], or by mail at the California Department of Financial Protection and Innovation (DFPI), Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814
Colorado
License
Uniform Money Services Act License No.111395
Renewal:
Uniform Money Services Act License No.111395
State Agency
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a question about or problem with your transaction – the money you sent
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about the money transmitter – the company that sent your money
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email ([email protected]) to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Connecticut
Delaware
District of Columbia
Florida
License
Money Transmitters Code Part II License No. FT230000172
State Agency
Office of Financial Regulation
Florida customers with questions about compliance with the Florida Money Transmitters Code contact the Florida Department of Financial Services at:
200 East Gaines Street
Tallahassee, Florida 32399
1-800-342-2762 (toll free)
Georgia
Hawaii
Idaho
License
Money Transmitters Act License No. MTL-0205
Renewal:
Money Transmitters Act License No. MTL-0205
State Agency
Illinois
License
Transmitters of Money Act
License No. MT.0000293
Renewal:
License No. MT.0000293
State Agency
Division of Financial Institutions
Illinois Customer Notice
Illinois customers with questions about compliance with the Illinois Transmitter of Money Act can contact the Illinois Department of Financial Institutions Consumer Credit Section at 1-888-473-4858.
Iowa
Kansas
Kentucky
License
Money Transmission Act License No. SC386593
Renewal:
Money Transmission Act License No. SC386593
State Agency
Maine
Maryland
License
Money Transmission Act License No. 1485885
State Agency
Commissioner of Financial Regulation
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Veem Payments Inc. NMLS No.: 1485885 at 1100 North Eutaw Street, Suite 611 Baltimore, Mayland 21201, Baltimore, MD 21202 or at 1-888-784-0136.
Massachusetts
Michigan
Minnesota
License
Money Transmitters Act License No. MN-MT-1485885
State Agency
Consumers are warned that fraud can and does occur. Please call Veem Payments Inc. at (877)-279-2629 to report fraud or if you suspect fraud.
Mississippi
Missouri
License
Sale of Check Law License No. MO-18-8146
Renewal:
Sale of Check Law License No. MO-18-8146
State Agency
Nebraska
Nevada
License
Nevada Revised Statutes License No. MT11077
State Agency
Department of Business And Industry
If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.
If your issue is unresolved by Veem at the above number, please submit formal complaints with the State of Nevada, Financial Institutions Division.
Formal complaints must be in writing, please download and submit the form here: https://hal.nv.gov/form/FID_ADA_Forms/Complaint_Form
If you have questions regarding formal complaints, please call the Nevada Financial Institutions Division at 702 486 4120.
New Hampshire
New Jersey
New Mexico
New York
North Dakota
Ohio
Oklahoma
Oregon
Rhode Island
South Carolina
South Dakota
Tennessee
License
Money Transmitter Act License No. 1485885
Renewal:
Money Transmitter Act License No. 1485885
State Agency
Texas
License
Money Services Business Law License No. 3147
Renewal:
Money Services Business Law License No. 3147
State Agency
If you have a complaint, first contact the Customer Support for Veem Payments Inc. at 1-877-279-2629.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov
Utah
Vermont
Virginia
Washington
License
Uniform Money Services Act License No. 550-MT-103922
State Agency
Department of Financial Institution
If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.
If your issue is unresolved by Veem at the above number, please submit formal complaints with the Washington State Department of Financial Institutions.
Formal complaints must be in writing, please download and submit the form here: https://dfi.wa.gov/consumers/money-services-complaint
If you have questions regarding formal complaints, please call the Washington State Department of Financial Institutions at (360) 902-8703.