Licenses

Veem Inc. is registered with the Financial Crimes Enforcement Network (“FinCEN”), United States Department of Treasury, MSB Registration No. 31000233662931. Veem Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), MSB no. M18590192, and with the Quebec Autorité des marchés financiers (AMF), MSB no. 12096. Veem Inc. is an Authorized Representative of Flexewallet P/L AFSL 448066 in Australia.

Veem Payments Inc. (“Veem Payments”) is a wholly-owned subsidiary of Veem Inc. and is a Money Transmitter licensed to send payments from the U.S. jurisdictions listed below. Veem Payments is registered with FinCEN under MSB Registration No. 31000244589389.

Residents of certain states may have specific rights related to concerns or complaints about Veem Payments’ payment services as noted below. You may view Veem Payments’ licenses by clicking on the license numbers below.

Alaska

License

Alaska Money Transmitter License AKMT-10122

For Alaska Residents Only:

If your issue is unresolved by Veem at 1-877-279-2629, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One

California

License

California – DFPI Money Transmitter License 2630

State Agency

California Department of Financial Protection and Innovation (DFPI)

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation (DFPI) at its toll-free telephone number, 1-866-275-2677, by e-mail at [email protected], or by mail at the California Department of Financial Protection and Innovation (DFPI), Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814

Colorado

License

Colorado – DOB Money Transmitters License 500236

State Agency

Division of Banking

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

Notice to Colorado Customers

If you have a question about or problem with your transaction – the money you sent

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado resident and have a complaint about the money transmitter – the company that sent your money

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email ([email protected]) to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

Florida

License

Florida Money Services Business FT230000172

State Agency

Office of Financial Regulation

Florida customers with questions about compliance with the Florida Money Transmitters Code contact the Florida Department of Financial Services at:
200 East Gaines Street
Tallahassee, Florida 32399
1-800-342-2762 (toll free)

Illinois

License

Illinois Money Transmitter License MT.0000293

State Agency

Division of Financial Institutions

Illinois Customer Notice
Illinois customers with questions about compliance with the Illinois Transmitter of Money Act can contact the Illinois Department of Financial Institutions Consumer Credit Section at 1-888-473-4858.

Maryland

License

Maryland Money Transmitter License 1485885

State Agency

Commissioner of Financial Regulation

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Veem Payments Inc. NMLS No.: 1485885 at 1100 North Eutaw Street, Suite 611 Baltimore, Mayland 21201, Baltimore, MD 21202 or at 1-888-784-0136.

Massachusetts

Minnesota

License

Minnesota Money Transmitter License MN-MT-1485885

State Agency

Department of Commerce

Consumers are warned that fraud can and does occur. Please call Veem Payments Inc. at (877)-279-2629 to report fraud or if you suspect fraud.

Nevada

License

Nevada – FID Money Transmitter License MT11077

State Agency

Department of Business And Industry

If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.

If your issue is unresolved by Veem at the above number, please submit formal complaints with the State of Nevada, Financial Institutions Division.

Formal complaints must be in writing, please download and submit the form here: https://hal.nv.gov/form/FID_ADA_Forms/Complaint_Form

If you have questions regarding formal complaints, please call the Nevada Financial Institutions Division at 702 486 4120.

Texas

License

Texas – DOB Money Transmitter License 3147

State Agency

Department of Banking

If you have a complaint, first contact the Customer Support for Veem Payments Inc. at 1-877-279-2629.

If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov

Washington

License

Washington Money Transmitter (includes Currency Exchange) 550-MT-103922

State Agency

Department of Financial Institution

If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.

If your issue is unresolved by Veem at the above number, please submit formal complaints with the Washington State Department of Financial Institutions.

Formal complaints must be in writing, please download and submit the form here: https://dfi.wa.gov/consumers/money-services-complaint

If you have questions regarding formal complaints, please call the Washington State Department of Financial Institutions at (360) 902-8703.