The Advantages of Outsourcing to India

Whatever the size of your business, outsourcing several tasks to a contractor in another country could help your business grow. India is one of the largest destinations for outsourcing tasks for American companies: software development and other IT tasks, back office management, customer service, data entry, and call center services are just a few examples.

Whether you’re looking to grow your business, or you just want to streamline your operations to function as cost-effectively as possible, outsourcing has something for you. Here are the main advantages.

Put the focus back on your strengths

If your small business has grown over the years, you might find yourself dealing with new tasks that take attention away from your business’ core activities. Outsource these to professionals in India and concentrate on things you can do best.

Flexible staffing

With the rapid changes of today’s business environment, it’s almost impossible to predict your staffing needs, even for the foreseeable future. If you keep staff for your core activities and outsource additional tasks when they occur, your business is as flexible as possible. This also prevents last-minute hiring and firing sessions, should the economic environment change.

Fast access to skilled professionals

Outsourcing firms in India employ well educated, talented English-speaking professionals who can start working for you within hours of signing the necessary paperwork. Whether for two weeks or a whole year, the duration of outsourcing is adjustable according to your needs.

Cutting costs

Employing people costs a lot of money, especially in the US where a skilled IT professional might require an hourly wage of $50 or more. By contrast: hourly wages for IT professional in India start at $15.

Great IT infrastructure

Outsourcing firms are usually located in high-tech hubs of India: Mumbai, Bengaluru, and Hyderabad all boast state of the art technology that allows for maximum quality services.

Service tailored to your needs

Whether you want to outsource a single task or the work of a whole department, you can find the right solution. You may engage an Indian freelancer who could work for you offshore, or hire an outsourcing firm that will adjust its services to your specific needs. And it all costs a fraction of what you’d pay for services closer to home.

Getting started is easy

Instead of a lengthy hiring procedure that you’d need to go through if you were looking for employees, you can expect a quick and efficient process when you pick a service provider. All you need to do is negotiate task and payment, sign the papers, and the work starts immediately.

a. Define your outsourcing needs first, then research the market. There are many Indian companies offering services you might need; take the time to look through them and choose the one best suited for your requirements.

b. If this is your first outsourcing experience, consider a test run. Give a small task to your chosen partner and see how well they cope with it. If you’re satisfied, you can move on to bigger projects.

c. Keep in touch. Make sure to acquire technology that allows you to check in with your partner on a regular basis (like a virtual meeting software) to coordinate tasks and timelines. Set clear guidelines and benchmarks, and give valuable feedback.

d. Choose tasks that are not integral to your core operations.

Choose a fast and easy payment option, like Veem

Veem allows you to send an international wire transfer quickly, safely, and as easily as sending an email. Paying your suppliers through Veem is a lot faster and costs a lot less than ordering an international transfer at your bank.

Interested? Read Part Two of our article that outlines the risks you need to take into consideration when outsourcing to India.

Country content

You need 7 tools to master international trade. Find out what they are.



* This blog provides general information and discussion about global business payments and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.