Forbes > Goldman Sachs & Veem partner. Learn more
Forbes > Goldman Sachs & Veem partner. Learn more
Jordan Tourism Board North America
Case Study
jordan-tourism-board-logo

Joey Angeles has been in charge of Finance and Accounting at the Jordan Tourism Board, North America (JTBNA) (www.myjordanjourney.com) for over a decade. As an annex of the Embassy of Jordan in Washington, DC, JTBNA is responsible for promoting Jordan as a tourist destination in the US, Canada, and Mexico through marketing activities like trade, consumer and media events.

Challenges of payments to Mexico using banks

rejected-wire-transfer

Rejected wire transfer for no reason

payments-received-late

Took 2-3 weeks to receive funds

Recent events caused both the US and Mexico to tighten restrictions on the flow of money between the two countries. More often than not, banks would reject JTBNA’s wire transfers due to these new restrictions. Faced with the need to pay his contractors, trade show suppliers, and tour operator partners on time, JTBNA had to be resourceful and look for other means (such as checks) to make payments. However, this proved to be costly and inefficient and the funds took some time to arrive.

“There were times when my wire transfers got rejected by the receiver’s bank in Mexico for reasons that I don’t understand. Veem addressed this problem and my transactions became seamless.”

JTBNA

Veem provides a better alternative

Seamless experience

Seamless Experience

Funds received timely

Funds received in 1-2 days

Exceptional Service

Exceptional service

Upon hearing about JTBNA’s problem and being told that this was not unique to JTBNA, Veem immediately started work on a payments pipeline to Mexico. After Veem unraveled the compliance needs in both countries JTBNA began doing test transactions, “my partners went from receiving their money in 2-3 weeks to receiving it in 1-2 days.” He also appreciates the simplicity of the platform, payment tracking and the receptiveness of customer service as strong points of Veem.

Results achieved using Veem

Veem eliminates the inefficiencies of global payments and the problems they cause for small businesses. Without those inefficiencies and the worry they cause, small business owners can focus on growth and innovation. By removing the middlemen and owning the global payment process from end-to-end, we free small businesses up to focus on driving their business into the future.

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