Payment Risk Analyst - Contract

Ottawa, Ontario, Canada | Operations

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Veem empowers small and medium businesses who spend too much time and money dealing with inefficient financial payment systems. Our transparent, relationship-based payments model makes it easy to build trust with your vendors, contractors and customers by providing a quick and seamless payable and receivable process. We make the process even easier for these clients by supporting integration with all major accounting software including QuickBooks, Netsuite, and Xero. Backed by top investors such as Truist Ventures, Google Ventures, Goldman Sachs, Kleiner Perkins and a global syndicate of tech-forward banks based in the US, Japan, China, Australia, and the Middle East, Veem is a fast-growing financial technology company that is changing the way companies pay and get paid.

The Payment Risk team is part of Risk at Veem. It requires its team members to become proficient in the area of payment operations and credit risk at the same time.

Responsibilities

  • Credit Risk Analysis and Assessment
  • Credit adjustments
  • Troubleshoot debit failures (withdraw of funds from payers)
  • Manage Chargeback/Disputes
  • Collections

 

Qualifications

  • Understand basic financial concepts
  • Read financial statements
  • Experience in credit card processing
  • Strong Customer Service Skills
  • Good and clear communication skills
  • Good working with cross functional teams, a team player
  • Coachable
  • Good excel and/or google sheets experience
  • 1 year contract term position 

COVID-19 considerations: Subject to legal restrictions, all employees will be required to provide proof of vaccination to be regularly in the office.