Credit Analyst

Ottawa, Ontario, Canada | Operations

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Veem empowers small and medium businesses who spend too much time and money dealing with inefficient financial payment systems. Our transparent, relationship-based payments model makes it easy to build trust with your vendors, contractors and customers by providing a quick and seamless payable and receivable process. We make the process even easier for these clients by supporting integration with all major accounting software including QuickBooks, Netsuite, and Xero. Backed by top investors such as Truist Ventures, Google Ventures, Goldman Sachs, Kleiner Perkins and a global syndicate of tech-forward banks based in the US, Japan, China, Australia, and the Middle East, Veem is a fast-growing financial technology company that is changing the way companies pay and get paid.

Responsibilities:

  • Utilize available signals, including financial statements, to establish businesses credit worthiness
  • Partner with sales to perform large user underwriting and business development on new credit product underwriting
  • Troubleshooting of debit failures to identify the appropriate risk and mitigation strategies
  • Contributing to ongoing Credit mitigation methods and enhancements
  • Interacting with financial partners on chargeback monitoring programs, reporting, and mitigations
  • Monitor and report on overall loss exposure

What you will learn:

  • Finding and contacting debtors to arrange debt payoffs
  • Keeping accurate records and reporting on collection activity
  • Educating users on chargeback preparedness and best practices
  • Transaction and Alert Monitoring for Fraudulent Activity
  • Escalated suspicious activity as part of a holistic AML program
  • Evaluate unique business models to ensure alignment with Acceptable Use Policy
  • Breaking complex topics into digestible form for customers to instill confidence and create a positive experience

Qualifications:

  • Minimum 1 year of operational experience in the financial transaction space
  • Good excel and/or google sheets experience
  • Basic understanding of financial concepts including ability to read financial statements
  • Experience in chargeback programs and resolution
  • Organizational skills with a keen eye for detail
  • You truly thrive in a fast paced environment
  • You are adaptable to change and coachable
  • Extensive multi-tasking and prioritization skills
  • Ability to collaborate across departments
  • Able to work flexible shifts

COVID-19 considerations: Office has masking and social distancing protocol in place. Subject
to legal restrictions, all employees will be required to provide proof of vaccination to be
regularly in the office.

Perks:

  • Competitive Salary
  • Comprehensive Benefits Package (Health, Dental, Medical, Vision)
  • Group RRSP Plan (after 3 months)
  • 3 weeks vacation
  • Friday afternoon unwind